Terms & Conditions
Last updated: 30 August 2026
Who we are and acceptance
4me - Best Hotels (besthotels4.me) is operated by 4me.network LLC, a company incorporated in the United States trading as TRAVEL AND TOUR, part of the 4me.network group, with its address at 6165 Carrier Drive, Orlando, FL 32819, USA. By using this site or placing a booking you agree to these terms; if you do not agree with something here, please do not use the site. Contact for any matter: admin@4me.network.
What we do
We are a hotel booking intermediary: we connect you to the hotel (directly or through distribution suppliers), place the booking, process the payment and issue the voucher. The accommodation contract itself is between you and the hotel — the stay's rules (check-in times, deposits, fees charged at the property, rate policy) are the hotel's and are shown before you pay. To book you must have legal capacity to enter a contract and provide accurate guest details: they are what places the booking with the hotel. Account access is by a link sent to your e-mail (no password).
Prices and live quotes
Rates are fetched live from suppliers, with no cache. Before charging, the site reconfirms the price in real time: a quote is valid for a short window (about 90 seconds) and is automatically refreshed after that — you are never charged an expired price. If the price changes on reconfirmation, the new amount is shown before payment. You are charged in the currency shown at checkout (USD or BRL, per your choice at the top of the site), with no currency conversion on our side.
Payment
Payment happens on the gateway's own secure page — card data never touches our servers. Charges in US dollars (USD) are processed by Stripe and appear on your card statement as TRAVEL* BESTHOTELS. Charges in Brazilian reais (BRL) are processed by Mercado Pago — card with the instalment options offered at checkout, or Pix — and appear as BESTHOTELS4ME. The Club's annual subscription appears as TRAVEL BESTHOTELS. Any payment-method discounts are shown before you pay.
Cancellation and refunds
Every rate is marked refundable or non-refundable, with its cancellation policy and deadline shown before payment and on your booking. Refundable rate within the deadline: you cancel free of charge from your account, and the refund goes back to the payment method used for the purchase. Past the deadline, or on non-refundable rates, cancellation is not automatic: write to admin@4me.network — the rate policy's penalties apply and can reach the full amount of the stay. Credits generated by a booking are revoked if that booking is cancelled.
BestHotels Club
An optional subscription at USD 1,000 per year, auto-renewing annually. Current benefits: 20% of your first booking across the 4me group back as credit and 10% of every following booking, bookings for third parties (family, friends) earning credits normally, and an AI assistant for itineraries and travel guides. You can manage or cancel renewal at any time in the subscription area of the Club page. The benefits in force are those described on the Club page at the time of each booking.
Credits and coupons
Credits are a Club-member benefit: issued when a booking is confirmed, as a personal, single-use, fixed-value coupon toward a next booking. They are valid for 365 days, tied to your account and to the currency of the booking that generated them (a BRL credit only applies to a BRL purchase; USD to USD), and are not transferable or convertible into cash. One coupon applies per booking, and bookings made with an affiliate coupon do not generate credit. Promotional coupons follow the conditions stated when issued (their own validity and rules).
Affiliate program
We run an affiliate program for creators and publishers with a travel, fashion or beauty audience, subject to application and approval. Approved affiliates receive a referral link, an exclusive discount coupon for their audience, and a sales dashboard; the commission applies to the booking's NET value, capped at our profit on the sale, and is cancelled if the booking is cancelled. The current percentages and conditions are those published at besthotels4.me/affiliates at the time of the sale.
Responsibilities and limits
We act as an intermediary: we are responsible for correctly processing your booking and your payment. The stay itself — room, services, charges made at the hotel — is the hotel's responsibility. Availability and prices come live from suppliers and can change until confirmation. Travel guides and AI assistant suggestions are informational content: confirm essential details (documents, schedules, entry requirements) before travelling. Nothing in these terms takes away rights that consumer protection law guarantees you.
Changes and contact
We may update these terms; the version in force is always the one on this page, with the date at the top. Material changes apply to bookings made after publication — your booking follows the terms in force when you made it. Questions: admin@4me.network.